A man in US had an awful and shocking experience when, instead of the milkshake he had ordered through the food delivery app Grubhub, he was given a cup of urine. Caleb Woods, a Utah native, had used the app to order fries and a milkshake from Chick-fil-A. He was horrified to discover, after drinking a sip of the milkshake through a straw, that he had drank urine.
Without delay, he got in touch with the Grubhub driver and addressed the matter. The driver acknowledged the error and gave the explanation that he had misidentified two Styrofoam cups in his car. He also said that he occasionally used disposable cups to urinate in his car because of his long workdays without bathroom breaks.
Grubhub took four days to respond to Woods’ request for a refund; however, he was only reimbursed for the price of the food—not the delivery charge or the gratuity he had left.
Later, Grubhub released a statement in which they declared that they had ended their contract with the delivery worker and expressed their strong disapproval of such behaviour. In addition, they offered their customer service agent more training and expressed regret to the client.
A woman in the US filed a lawsuit against Ritz-Carlton last week over an incident similar to this one. She claimed that a male hotel employee had given her a water bottle filled with semen while she was staying there. The incident happened at the Ritz-Carlton Half Moon Bay while she and her spouse were celebrating her birthday.
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