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New services built on IVRS by the Unique Identification Authority of India (UIDAI) have been made accessible to Indian citizens. For those who don’t know, UIDAI is the official organization set up by the Indian government’s Ministry of Electronics & Information Technology (Meity) in accordance with the Aadhaar Act 2016’s stipulations. There is a toll-free number for Aadhaar that provides a number of services. The active toll-free number for UIDAI is 1947. It was first implemented by the authority in 2016. The free number is accessible all the time.
On this toll-free line, UIDAI launched a number of new services earlier this year.
“Experience new services built on #IVRS by UIDAI. Residents can call the UIDAI toll-free number 1947, 24×7 to find out their Aadhaar enrollment or update status, PVC card status or to receive information via SMS.” tweeted UIDAI.
Aadhaar Mitra, a new chatbot powered by artificial intelligence and machine learning, was also introduced by UIDAI in November 2022. To assist consumers in finding solutions to their questions regarding Aadhaar cards, the Aadhaar Mitra chatbot has been introduced. The Aadhaar Mitra chatbot allows citizens to do a number of activities, including raising a complaint and tracking its progress. Residents can access the Aadhaar Mitra chatbot by scanning a QR code that UIDAI also distributed. However, if someone is unable to scan the QR code, they can still access it by going to the UIDAI website.
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