While paying for her sandwich at Subway, a woman in the United States unintentionally left a tip of more than 7,000 dollars (about Rs. 6 lakh). Vera Conner reported that on October 23, she went to the neighborhood Subway and placed her weekly order for an Italian sub with salami, pepperoni, and ham. Although the sandwich cost $7.54 (Rs 628) when she ordered it, she ended up tipping $7,105.44 (Rs 5,91,951).
When Ms Conner paid with a Bank of America credit card, she inadvertently entered her phone number’s final six digits, believing that this would gain her Subway loyalty points. She insisted that the amount must have changed on the screen to become a tip.
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It was not until the end of the week that she spotted the charge on her credit card statement: “I was like, oh, my God, how did this happen?” said she.
“Oh my God!” was my reaction when I saw my receipt. I noticed that this number seemed familiar because it was my phone number’s final six digits. Who would leave such a tip?” Ms. Conner asked.
She protested the charge with Bank of America after the initial shock, but her claim was initially turned down.
She added that the letter didn’t even explain why the charge dispute was rejected. “I thought it would be an easy fix… then I got the denial from the bank,” the woman stated. “That’s when I started worrying.”
She went to Subway as well for assistance with the problem, but a manager informed her that her bank would have to handle the payment. It’s a common belief that using your credit card rather than your debit card can prevent these kinds of incidents. I’m even getting upset with the bank because I don’t see how they failed to see that $7,000 at Subway was strange. Ms. Connor stated
Since the woman still had to pay for the sandwich, the bank declined to issue the refund. Then she put in her claim again. She had to wait more than a month to get her money banked, but on Monday she was eventually given a “temporary credit.”
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A spokesperson for Bank of America informed ”We asked Subway to refund the money to the client and we’re pleased they have agreed to do so.”
Ms Conner explained that although she is happy that the matter has been settled, she is now finished with reward apps.
