Union Minister Rajeev Chandrasekhar Expresses Disappointment with Vistara Airlines – Here’s the Reason

Union Minister Rajeev Chandrasekhar expressed his disappointment with Vistara Airlines after sharing a photo of a messy cabin on one of their flights. He chose Vistara for his return journey from the AI Safety Summit in the UK and was disheartened by the state of the cabin and service quality, despite a smooth flight from London to Delhi.

Taking to X (formerly Twitter), he wrote, “So I decided to fly Vistara from London to Delhi last night. Nice new clean 787 aircraft and very smooth flight – but saddened by service and state of the cabin – food and litter not the best way to welcome visitors to India or compete with other global carriers.” He included the hashtag “disappointed,” which prompted others to share similar experiences.

One user recounted a similar situation on an Air India flight from the USA, where their sister was not provided headphones for the long flight, and attendants were unresponsive to requests. Another passenger had similar experiences with Vistara and Go First Airways.

In response to the viral post, Vistara Airlines issued a statement expressing regret for the inconvenience faced by Rajeev Chandrasekhar. They emphasized their commitment to providing a superior customer experience and acknowledged that they did not meet their standard cleaning procedures on this occasion.

Vistara assured customers that they would thoroughly review and make necessary improvements, considering this an isolated incident. They thanked Rajeev for his feedback and vowed to deliver a better experience in the future.