Air India: A drunken man urinated on a woman co-passenger in the business class, has been banned from flying with Air India only for 30 days or till the decision of the internal committee, whichever is earlier. Air India spokesperson said, if found guilty, action will be taken against the unruly passenger as per regulatory guidelines.
Air India: Nearly a month after a business-class flyer allegedly urinated on his female co-passenger on an Air India flight, Delhi Police said on Wednesday that it had booked the man on charges of molestation and indecent act.
According to police, the man had left without facing any action from the airline. The woman, a senior citizen, later wrote to Air India group chairman N Chandrasekaran.
Disappointed at the airline’s handling of the incident, the woman wrote to Mr Chandrasekaran the next day describing what she called the “most traumatic flight I have ever experienced”.
“I am writing to express my deep disappointment regarding the appalling incident that occurred during my business class trip on flight AI102 (commencing in NY, JFK yesterday 26th November at 12.30 pm, and arriving this afternoon in New Delhi Indira Gandhi International Airport at approximately 1.30 pm). This has been the most traumatic flight that I have ever experienced. During the course of the flight, shortly after lunch was served and the lights were switched off, I was getting ready to sleep, and another passenger walked to my seat completely inebriated. He unzipped his pants, relieved himself, and continued to expose me to his private parts. The passenger sitting next to me asked him to return to his seat. He did not respond immediately, but after a few moments left the area,” she said in the letter.
The woman reportedly wrote that she didn’t want to sit on the soiled seat, so she was given a crew seat. After an hour, she was allegedly told by the crew to return to her seat, which was covered with sheets but still reeking of urine. When she firmly refused to take the same seat, she was given another crew seat, where she spent the remaining five hours of the flight.
“I subsequently learned from a fellow passenger that several seats were available in First Class and he suggested to the crew that I be moved into one of those rather than being forced to sit in a soiled seat. Clearly, the crew did not feel that taking care of a distressed passenger was a priority. At the end of the flight, the staff told me they would get me a wheelchair to ensure that I clear customs as early as possible. However, the wheelchair deposited me at a waiting area, where I waited for 30 minutes, and nobody came to get me. I finally had to clear customs on my own and collected the luggage by myself – all in Air India pyjamas and socks,” the woman wrote, calling the Air India crew deeply unprofessional.
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