On Friday, Zerodha, one of India’s prominent brokerage firms, encountered another setback as its trading app, Kite, suffered a technical glitch, leaving users grappling with frozen screens and other operational issues.
Users swiftly turned to social media platforms to vent their frustrations.
Many reported that the app had completely frozen, disrupting their trading activities for a brief period.
Despite the disruptions, reports indicate that the platform has since resumed normal operations following the outage.
“Zerodha Hang!!! We have already switched to another platform. Too many problems in #Zerodha,” one user expressed on social media platform X.
“Another day, same story. Zerodha is broke. Zerodha system is not working again. The Price & Chart both are not moving,” remarked another frustrated user.
A third user highlighted the impact on their trading, stating, “#Zerodha freeze!! Who will take responsibility for my loss due to Zerodha being frozen?”
This incident marks the second technical outage for Zerodha within a span of just 15 days.
Earlier this month, the brokerage firm faced a similar technical glitch coinciding with the Indian stock market’s surge following the announcement of exit poll results for the 2024 Lok Sabha elections.
Zerodha, known for its low-cost trading services and user-friendly platforms, has built a significant user base in India’s competitive brokerage industry.
The recurrence of technical issues, however, raises concerns among its users about the reliability of its trading infrastructure during crucial market events.
The brokerage firm is yet to issue an official statement addressing the recent technical difficulties.
Investors and traders continue to monitor the situation closely, emphasizing the importance of robust technical reliability in brokerage services, especially during periods of heightened market activity.
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