Air India Flight Delayed 20 Hours; DGCI Slaps Show Cause Notice

An Air India flight scheduled to depart on Thursday afternoon was delayed until Friday at 11 a.m. The time span of delay exceeds 20 hours.

A passenger on an Air India flight claimed that many passengers experienced faint spells due to the lack of air conditioning. The flight was bound for San Francisco.

Journalist Shweta Punj, on X, claims that Flight No. AI 183 was delayed for about eight hours on Thursday. Per her post on X, Passengers were forced to board the flight and bear the discomfort of sitting without AC.

“If there is a privatisation story that has failed it is @airindia @DGCAIndia AI 183 flight has been delayed for over 8 hours, passengers were made to board the plane without air conditioning, and then deplaned after some people fainted in the flight. This is inhuman!” Journalist maintained in her X post.

Journalists wrote a series of X posts informing the development of the incident. She claimed that passengers were sent to the hotel late on Thursday night. They were asked to come back to the airport at 8 am on Friday. However, passengers were advised to return to the hotel after reaching the airport.

Replying to the post of journalist, Air India said that they were trying to address the delay.

“Dear Ms. Punj, we truly regret to note the disruptions. Please be rest assured that our team is actively working to address the delay and appreciate your ongoing support and understanding. We are also alerting our team to provide necessary assistance to the passengers,” the company’s official page wrote on X.

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The Directorate General Of Civil Aviation slapped Air India with a show cause notice for making passengers wait in discomfort.

“It has come to the notice of DGCA that flight Al-179 (Mumbai to San Francisco) dated 24.05.2024 and flight Al-183 (Delhi to San Francisco) dated 30.05.2024 were inordinately delayed and passengers were put to discomfort due to insufficient cooling in the cabin,” a statement from DGCI said.