Viral Photo of Crowded Train Coach Sparks Railways’ Response to Chaos

A passenger, traveling in the air-conditioned coach of a train, recently highlighted the chaotic conditions onboard, drawing attention from Indian Railways. The post, shared on social media platform X, garnered a staggering 1.6 million views within 24 hours, sparking a significant debate.

The accompanying photo depicted numerous individuals standing in the vicinity of the AC three-tier coach where the woman was seated. Amidst the congestion, one man was observed sleeping precariously, using his hand for support.

“This is the state of the 3rd tier AC in Chetak Express 20473 @RailMinIndia @AshwiniVaishnaw. Railways have become a joke. Why should we even pay for AC if we have to endure conditions akin to general class? @narendramodi, there’s no room to even sit properly despite payment,” the woman lamented in her X post.

The Chetak Express, which the woman was traveling on, operates between Delhi Sarai Rohilla and Udaipur.

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The post swiftly gained momentum, attracting a flurry of comments. Some users questioned whether it was truly an AC coach, citing the presence of a fan in the photo. However, the woman substantiated her claim by sharing an image of the large AC window in her coach.

“It appears the coach is Sleeper class, not 3AC,” remarked one user. “While they’re busy introducing Vande Bharat and bullet trains, they neglect these fundamental amenities. Every day, people share messages like this, yet there’s no improvement,” commented another.

“@AshwiniVaishnaw Sir, when can we expect a better train travel experience? You and the government are making commendable efforts, but this issue needs urgent attention,” implored a third user.

Following the post’s viral spread, Indian Railways took notice, promptly requesting the woman’s PNR/UTS number and mobile number to swiftly address the complaint.