The Passport Seva website has been down for five days due to ongoing technical issues, preventing users from submitting applications for new passports or renewals. Officials report they are working to resolve the problem, but the glitch remains unresolved, affecting all appointments during this period.
Customer service for assistance is available at 1800-258-1800, with instructions to press 2, then 4, and finally 9 for support. However, with no clear solution yet, applicants are left waiting for updates on the issue.
Sources indicate that a bug in the system is causing the disruption, though the department has yet to identify a solution. The outage has not only affected applicants but also impacted scheduled appointments, all of which have been canceled for five consecutive days.
The extended downtime has caused frustration among applicants and delayed the processing of new passport applications. The Passport Seva team continues to work on fixing the glitch to restore services as soon as possible, with users encouraged to monitor the site and customer care for updates.
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