Indian Railways Sets New Record With 31,814 Tickets Booked In One Minute

In a major boost for digital governance, Indian Railways set a national record on 22 May 2025 by booking 31,814 tickets in just one minute.

The Ministry of Railways announced the feat on Wednesday, crediting the success to its upgraded e-ticketing system.

This new infrastructure curbs bot-driven fraud and ensures better access for genuine users.

The overhaul features AI-powered bot mitigation and a premium Content Delivery Network (CDN). These tools have sharply reduced unfair booking practices, particularly during Tatkal windows.

Previously, bots accounted for nearly 50% of login attempts at peak times. Now, with real-time detection, bot traffic has been neutralised, levelling the playing field for users.

2.5 Crore Fake IDs Deactivated Amid Reforms

As part of its anti-fraud drive, Indian Railways has deactivated over 2.5 crore suspicious user IDs. These were largely linked to agents exploiting automated tools for bulk bookings.

The AI-based monitoring system flagged these accounts, helping to dismantle long-standing abuse in the ticketing system.

The system now uses Aadhaar-based protocols. Verified users can book Tatkal, Premium Tatkal, and ARP tickets immediately. Others must wait three days post-registration.

This step aims to ensure genuine participation and reduce misuse.

Sharp Rise In Digital Ticketing And User Access

The revamped platform is delivering measurable results. In FY 2024–25:

• Daily user logins rose 19.5% to 82.57 lakh.
• Daily bookings grew 11.85%.
• E-ticketing now makes up 86.38% of all reserved bookings.

System upgrades include serving 87% of static content through CDN, faster load times, and reduced server strain.

AI also enables real-time fraud detection. Additionally, users can now report issues directly via the Cyber Crime Portal.

Through IRCTC, Indian Railways reaffirmed its goal: a fast, secure, and equitable ticketing system for all.

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