Go First airline: DGCA imposed Rs.10 lakh Fine

Go First airline has on Friday been fined Rs 10 lakh by aviation regulator DGCA for leaving behind 55 Delhi-bound passengers at Bengaluru airport who had their boarding passes and had checked-in their luggage but were allegedly left stranded on the tarmac.

On January 9, 2023, an incident happened when Go First flight G8-116 on the Bangalore-Delhi route left behind 55 passengers in a pax coach at Bangalore airport. The DGCA issued a Show Cause notice to Go First’s Accountable Manager, asking them to explain why enforcement action should not be taken against them. In a statement, the Directorate General of Civil Aviation stated.

Go First’s reply revealed “that there was improper communication”, said DGCA. For these lapses, the watchdog has imposed a penalty of Rs 10 lakh on the airline for violation of CAR Section 3, Series C, Part II and Air Transport Circular II, 2019.

Airlines Response

“On the 25th of January, Go First submitted a response to the Show Cause notice, which was reviewed. The response demonstrates that there was ineffective communication and coordination between the terminal coordinator (TC), commercial workers, and crew about passenger boarding on the aircraft.

An enforcement action in the form of a Rs 10 lakh fine was imposed as a result of the airline’s failure to make the essential preparations for ground handling, load and trim sheet preparation, flight dispatch, and passenger/cargo handling, according to the DGCA.

We know that the Bengaluru-Delhi flight was boarding from gate number 25, which wasn’t an aerobridge, at Kempegowda International Airport. The aeroplane was 20 minutes late and there were four buses. Earlier this week, the head of flight operations with another airline spoke to the media on the condition of anonymity. “At the boarding gate, the ground staff unites all the passengers from the checked-in load checklist, while the security staff syncs the baggage at the baggage make-up area (BMA),” he said.