Navi Mumbai Airport To Offer Free High-Speed Wi-Fi, Digital-First Passenger Communication

Passengers at NMIA will be able to connect to the airport’s high-speed Wi-Fi network and receive real-time updates through the Adani OneApp, which serves as a virtual assistant.

The app will provide flight status alerts, boarding gate information, schedules, and other operational notifications directly to mobile devices.

This initiative is aimed at reducing dependence on traditional information counters and static display boards while offering personalised, timely updates to travellers.

The Adani OneApp will also provide details on food and beverage outlets, retail stores, lounges, and other terminal facilities, enabling passengers to plan their time efficiently within the airport.

Airport officials said the Wi-Fi network will maintain high throughput and stability even during peak traffic, supporting messaging, digital payments, app-based cab bookings, emails, streaming, and video calls.

Collaboration with BSNL

As part of its connectivity plan, NMIAL has partnered with Bharat Sanchar Nigam Ltd (BSNL) to deploy mobile network services at the airport.

This collaboration aligns with the government’s ‘Made in India’ initiative, with BSNL utilising indigenous telecom infrastructure developed by C-DoT, Tejas Networks, and TCS.

BSNL is rolling out its indigenous 4G network nationwide, which is 4G/5G-ready, and plans to upgrade to 5G in major metropolitan areas, including Mumbai.

At NMIA, BSNL will provide voice and data services for passengers, airport staff, and operations, complementing the Wi-Fi network.

NMIA, Mumbai’s second airport, will initially manage a limited number of flights before gradually scaling operations.

Officials confirmed that system trials and operational readiness checks are in progress to ensure that all digital services are fully functional ahead of the airport’s official opening.

Developed at an initial cost of ₹19,650 crore, the first phase of NMIA will have the capacity to handle 20 million passengers annually, with plans to increase this to 90 million over time.

Officials expect the new airport to relieve congestion at Mumbai’s existing airport and support long-term growth in the region’s air traffic.

The introduction of high-speed Wi-Fi and a digital-first communication system at NMIA reflects a broader push towards smart, technology-driven airport operations in India.

NMIA will redefine the air travel experience for millions in the Mumbai region by using digital tools to enhance passenger convenience and streamline information flow.

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