By- Srushti sharma
The Consumer Protection Act was passed and adopted on December 24, 1986. Since then, every year this day has been observed to raise awareness about consumer rights in India
Here are 6 rights every consumer should know about.
Right to Safety
The right guarantees the safe purchase of items with an ISI or AGMARK certification.
Right to choose
All consumers have the right to choose from a variety of products.
Right to be informed
The right guarantees every detail of the product to the consumer
Right to be heard
It can be practiced when you want your interests as a consumer to be heard on appropriate forums.
Right to seek redressal
It provides the power to seek redressal in case of exploitation or unfair conduct, it also provides the right to fair settlement.
Right-to-consumer education
This right allows a consumer to acquire knowledge and skills to be an informed consumer and prevent exploitation.