Meet Air-India's first AI agent "Maharaja"

Air India became the first airline in the world to position an AI agent

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They named their agent as "MAHARAJA"

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"MAHARAJA" is powered by Azure OpenAI service

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This AI agent can answer 6000 questions in 4 languages in a day

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This AI agent already answered millions of questions since it's pilot launch

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This AI agent can answer about 1300 customer queries which includes flight status, baggage allowances etc

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Air India's Maharaja supports 4 languages Hindi, English, French and German

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Company officials says 80% of their clients queries are solved by Maharaja

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15% of company's clients queries still require additional assistance

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